When someone searches for your name online or the name of your business, you obviously want only positive things and glowing reviews to show up. Unfortunately, that’s not always the case.  There are tremendous opportunities for customers to share their experiences with businesses, and this can include their grievances.  Of course, reviews can…

As an entrepreneur, you cannot be content with regular or average business in your trade if there is room for improvement. Every entrepreneur always strives to have their business grow and make a name for itself. Business identity is often a combination of various factors, including the customer's feedback on the business products and services. …

Once your business expands beyond a specific size, it becomes almost impossible for management to keep a beady eye on every employee all the time. At a certain point - perhaps when the enterprise hires more than twenty people - you need other methods to keep watch.  Unfortunately, monitoring staff is unpopular. People…